ExxonMobil Chemical Online Customer Service on tablet

OCS Online Customer Service  

Introducing the next generation of OCS

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With 24/7 global OCS access to entering, changing and canceling orders, you can retrieve your documents and do business wherever and whenever is right for you.

Your documents are supported by:

  • Acknowledgement of order
  • Order confirmation
  • Bill of lading
  • Certificate of analysis
  • Advanced shipping notice
  • Other delivering and shipping documents
  • Invoices


OCS allows you to place orders through a simple, three-step process:

  1. Enter order details
  2. Review
  3. Submit


Our OCS portal offers:

  • Detailed order data
  • Account activity history
  • Railcar Status Reports for shipment tracking*
  • Tank Car Outage Tables retrieval*
  • Marine cargo tracking with link to freight forwarder
  • Material safety data sheets

*Only in North America

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    OCS guided tour

    Explore this guided tour of OCS to start making quick, more informed business decisions today.

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