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OCS Online Customer Service
Introducing the next generation of OCS
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Convenience
With 24/7 global OCS access to entering, changing and canceling orders, you can retrieve your documents and do business wherever and whenever is right for you.
Your documents are supported by:
- Acknowledgement of order
- Order confirmation
- Bill of lading
- Certificate of analysis
- Advanced shipping notice
- Other delivering and shipping documents
- Invoices
Efficiency
OCS allows you to place orders through a simple, three-step process:
- Enter order details
- Review
- Submit
Intelligence
Our OCS portal offers:
- Detailed order data
- Account activity history
- Railcar Status Reports for shipment tracking*
- Tank Car Outage Tables retrieval*
- Marine cargo tracking with link to freight forwarder
- Material safety data sheets
*Only in North America
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OCS guided tour
Explore this guided tour of OCS to start making quick, more informed business decisions today.
Learn more